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Administrative Assistant-Healthcare (Bilingual)

Palm Springs, CA
Administrative Assistant-Healthcare (Bilingual)
Palm Springs, CA, USA
Employment Type: Full-Time
Benefits Offered 401K, Dental, Medical, Vision
Compensation $23 to $26 per hour

Job Purpose
Provide administrative support for the administrative and medical education department, with the ability to gain an understanding of operations, pivot between various tasks, and identify and implement the necessary steps required to transform ideas into practice. Receive information requests and perform clerical functions such as preparing correspondence, receiving visitors/patients, arranging conference calls, and scheduling meetings.
Positively influences the company's culture by modeling leadership traits that promote respect for people, embraces continuous improvement and helps promote achievement in daily operation of the business. The primary goal is to ensure the smooth and efficient operation of the department's activities and initiatives related to medical education and administration.
Primary Job Responsibilities
  • Serves as the Administrative Assistant, collaborating with other administrative staff and providing support to the medical education and administration departments. Assist with coordinating onboarding steps for resident physicians.
  • Prepare, print, and send material for weekly educational activities. 
  • Organize and maintain confidential and sensitive information, including files, records, and databases. Maintain and distribute site schedules to all applicable sites, providers, and administrative staff.   
  • Perform medical front office duties. Answer telephone, routine medical and administrative inquiries, and direct callers to appropriate personnel or departments. Ensure all voicemails are addressed.
  • Maintain office supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders, and verifying supplies’ receipts to ensure supplies are available and organized.
  • Maintain office equipment by troubleshooting malfunctions, calling for and expediting repairs to ensure equipment is operational.
  • Respond to correspondence from internal and external inquiries, such as providing additional information when requested (e.g. medical records, billing records).
  • Assist with the completion of FMLA and CA EDD unemployment applications.
  • Other duties that may arise occasionally and are assigned to the employee.
Additional Work Activities
  • Calendar management, Meeting coordination, Communication management, Document preparation, Project coordination, Information management, Travel arrangements, Event planning, Budget management, Team coordination, Problem-solving, Confidentiality, and discretion and serves as a liaison between hospital departments and practice.
Skills
  • Proficiency in Microsoft Office Suite: This includes skills in using Word for document creation and formatting, Excel for data entry and analysis, and PowerPoint for creating presentations.
  • Bilingual
  • Email and calendar management: Effectively use email platforms such as Microsoft Outlook to send and receive emails, schedule meetings, and manage calendars is essential.
  • File management: Organizing and managing files and folders on a computer is important for easy access and retrieval of documents.
  • Data entry and database management: Accurately entering data into spreadsheets or databases and effectively managing and updating databases is crucial for maintaining organized records.
  • Internet research: The ability to conduct online research to gather information or find resources is important for various administrative tasks.
  • Typing and keyboarding skills: The ability to type quickly and accurately is essential for efficiently completing tasks such as typing documents, emails, or data entry.
  • Basic troubleshooting: Basic troubleshooting skills to resolve common computer issues such as software glitches, internet connectivity problems, or printer malfunctions is beneficial.
  • Collaboration tools: Familiarity with collaboration tools such as Microsoft Teams or Slack for communication and file sharing is becoming increasingly important in today's digital workplace.
  • Document formatting and editing: Knowing how to format and edit documents using features such as headers, footers, tables, and track changes is necessary for creating professional-looking documents.
  • Critical thinking

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